Location: New Richmond
Type of Employment: Full Time
CONTRIBUTION AND SUMMARY
This position contributes to the Company Mission and Quality Policy by making performing tasks that support the goals and ideals of Frontier Ag & Turf. This at-will position includes, but is not limited to, the essential duties and responsibilities as outlined below.
John Deere Parts Counter Sales Persons are responsible for selling, receiving and delivery of parts, accessories and attachments. They also provide in-store customer service, are responsible for product display and promotion, and keep retail displays well stocked.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide complete customer service by accurately determining the needs of the customer as it relates to parts and service support
Provide timely and accurate technical support/information to customers (internal and external)
Work closely with the Service and Sales Departments to supply service parts as needed, promote additional sales opportunities, facilitate attachment sales, maintain accurate inventory counts, and offer customer service support when needed
Maintain a clean and safe work environment for our employees and customers. Create an enticing retail sales environment for our in-store customers
Keep accurate records of inventory receipted-in and sold in order to maintain accurate inventory levels
Maintain the condition of company vehicles, inventory, equipment and tools
Must maintain current knowledge of John Deere and competitive products by successfully completing required training
ATTITUDE AND TEAMWORK
Must work cooperatively with other members of the Parts Department and other company departments
Must follow all company safety and employment policies
Must maintain and promote a positive and productive work environment
Must be dedicated to supporting the Company Mission and Company Objectives
Must represent the company in a professional manner by maintaining a professional appearance, professional and respectful communication and actions within the work environment and in the community at large.
EDUCATION and/or EXPERIENCE
Proficient data entry and keyboarding skills are required
Must have strong basic computer skills
Basic knowledge of parts and agricultural / turf equipment and machinery
Must have strong verbal and written communication skills
Must have a proven track record of effective customer service skills
CERTIFICATES, LICENSES, REGISTRATIONS
High School Diploma or equivalent required
Associates Degree in a similar or related field preferred
Valid Driver’s License required
Fork lift license preferred
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing to duties of this job, the employee is regularly required to:
Stand for 8-10 hours
Lift up to 75 pounds occasionally
Use fine motor skills frequently
Specific vision abilities required by this job include:
A. Close vision
B. Peripheral vision
C. Depth perception
SOCIAL WORK ENVIRONMENT
Employee shall work in a non-hostile work environment. That is, the employee is expected not to engage in any activity that unreasonably interferes with performance of any other employee, such as sexual harassment, discrimination, verbal or physical intimidation, or any type of violent act or threat.